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Your cPanel hosting control panel is at http://yourdomain.com/cpanel/ (replace 'yourdomain.com'
with your actual domain name). To login, use your standard hosting
user ID and password.
SECURITY: We have an added level of security, but because it is 'self-signed' you will need to make an exception to allow access when your browser gives you a warning message.
Your cPanel Main Page should look like this.
 Before
submitting a ticket review the information provided below
and be sure you understand detailed information on Support.
From your cPanel, click the 'Submit a Support Request' icon.
Complete the Support Request
ticket, making sure to include your email address and
comments.
If you need more details than are provided in each section of
cPanel, you can view the User Manual by clicking
here.
There is also a cPanel Forum
where you can ask questions and search for up-to-date information
found here.
- For email management instructions go here.
The instructions include setting up email accounts, email forwarding, and
methods to avoid spam.
- For instructions on sending/receiving email
go here.
Curious to know the number of visitors you've had
to your website? cPanel web statistics will give you
daily and monthly averages for hits and visits.
Here's where you go:
-
 Go to the 'Logs' section in cPanel (http://yourdomain.com/cpanel/).
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Click
on 'Awstats'. This takes you to the monthly summary page. The most important statistic is Daily Average Visits.
- Click on a particular month to open its detail page.
- Click 'Referrers' to see who is referring people to
your site. Many of the referrers are triggered by other pages on your
own website. Ignore those and instead focus on referrers from other websites.
The single most important thing you can do with your website is a
backup of your web page files and databases. For detailed
instructions go here. Also included are
instructions for restoring a backup.
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